Customer Service

Customer Service Is Boosted When the Bot Is Always Right

Customer loyalty is changing, and marketing isn’t always getting the message right when it comes…

The Smart Future of Chatbots and Self-Service Customer Support

As customers have more ways to get in touch with their bank, local government, favourite…

Chatbot Strategies for 2019

2019 is looking like a great time to launch a chatbot. These strategies will help…

5 Major Benefits Of Chatbots

Chatbots are an increasingly important tool in any businesses customer communications strategy. We look at…