Category: Travel

  • Airlines and Banks Continue to Roll Out the Chatbots

    chatbot news

    Not a day goes by without a major new chatbot release around the globe. This week, Lufthansa and South African bank TymeBank are among those looking to broaden and improve their customer service platform. Chatbots are a key part of most airlines customer service offering, with KLM’s BlueBot noted for leading the field. However, things […]

  • How to Become a Virtual Travel Agent

    robot selfie, monument

    Technology like cloud services and chatbots can help you build a virtual travel agent, with fewer of the overheads that such businesses required in the past. This allows you to focus on offering unique travel packages, create a better personal service while focusing on growing a hyper-local or globe-spanning business, whatever you feel the need […]

  • The Chatbot and AI to dominate 2019’s Tech Agenda

    chatbots tech agenda 2019

    From travel to health, from human resources to customer services, everyone is focused on using bots and AI to improve how they do business. We take a look at some of the key issues these conferences and every company should be addressing.