What We Learned From Chatbots in 2018
Chatbots continue to march into the public and consumer consciousness as they wedge themselves firmly into apps, websites, and social media as contact points. But what can companies thinking about…
How to Make a Better Chatbot in 2019
Chatbots are fast becoming a familiar sight on websites and social media for brands, businesses, and their customers. But, this fast-developing technology is not an area for developers to rest…
Chatbots: What are they and how will they change the world?
It is easy to overlook that as we go about our daily lives, technology subtly changes how we all work, live, socialise and interact with businesses. Thirty years ago, the…
What Research Can Tell Us About Chatbots
Chatbots are a growing research topic. In the spotlight since the advances in artificial intelligence in recent decades, conversational agents (CAs) constitute a part of the scientific literature, in the…
Chatbot Building 101: Detailed Guide for Creating Your First Bot
How to create your first chatbot by coding it yourself or employing frameworks and platforms. Learn where to deploy a chatbot and what tools you should use.
Machine Learning: Chatbot Training Is An Essential Tool
As with any new recruit, chatbots work better if they are trained before interacting with customers. The larger and more complex the bot, the more training is needed, and the greater amount of business data required to ensure the chatbot does a good job.
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