Are Personal Chatbots the Future?
Chatbots have been around for decades, but they’ve recently garnered more attention as they become better and used even more. When Facebook opened up their Messenger API in 2016, it…
The Evolution of Conversational Chatbot Systems
Conversational chatbots like ELIZA and PARRY in the 1960s and 1970s were early, crude examples that were basic in their implementation and effectiveness. Over the decades, the technology has increased…
How Human Does Your Bot Need To Be? Science Says Not Much!
Recent research suggests that going for the all-singing, trying-to-be-friendly, almost-human bot isn’t the best way to go for most use cases. So, just how much banter or empathy should your…
The 2019 A to Z of Chatbots
Chatbots might be a new technology to many, but they are already a key tool for huge numbers of businesses, providing increasing value to their customers with useful information. Rather…
What We Learned From Chatbots in 2018
Chatbots continue to march into the public and consumer consciousness as they wedge themselves firmly into apps, websites, and social media as contact points. But what can companies thinking about…
How to Make a Better Chatbot in 2019
Chatbots are fast becoming a familiar sight on websites and social media for brands, businesses, and their customers. But, this fast-developing technology is not an area for developers to rest…
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