Airlines and Banks Continue to Roll Out the Chatbots
Not a day goes by without a major new chatbot release around the globe. This week, Lufthansa and South African bank TymeBank are among those looking to broaden and improve…
Are Personal Chatbots the Future?
Chatbots have been around for decades, but they’ve recently garnered more attention as they become better and used even more. When Facebook opened up their Messenger API in 2016, it…
How Human Does Your Bot Need To Be? Science Says Not Much!
Recent research suggests that going for the all-singing, trying-to-be-friendly, almost-human bot isn’t the best way to go for most use cases. So, just how much banter or empathy should your…
How Social Media Chatbots Are Changing Brand Marketing
The rise of chatbots continues across the digital business world, helping startups address huge audiences without the cost of staffing or the hassle of outsourcing. Chatbots enable educational institutions and…
5 Chatbot Strategies for Success
As more positive success stories and use cases emerge, and the general buzz around chatbots continues to grow. Businesses are lining up to launch a bot that can have an…
Branding Your Chatbot for the Right Audience
Chatbots for marketers, brands, and companies provide a fast and efficient response to a range of questions about a service or product. In most markets, however, consumers remain unsure or…
Your feature should be between 1500 and 2,000 words in length.
