Verticals

5 New and Improved Use Cases for Chatbots in 2019

After just a few short years, chatbots are moving out from the fertile feeding grounds…

The Chatbot and AI to dominate 2019’s Tech Agenda

From travel to health, from human resources to customer services, everyone is focused on using…

Chatbots Are a Key Success Driver in Education

Remote teaching, growing student numbers and increasing percentages of foreign pupils globally are all pushing…

The Digital Doctor – Medical Vertical Focuses Heavily on Chatbots

If there’s one segment across the business world that will cause consternation and questions about…

Google Duplex: Your New AI Buddy Hits the Phones

Google’s Duplex AI service is rolling out on select Pixel devices for a lucky few…

Sports Provide One of the Best Chatbot Use Cases

As an industry, sports has shifted to see the advantages that technology can bring. Cameras…

Chatbots Play a Key Role in Digital Marketing

The role of digital marketers in driving traditional efforts and autonomous digital marketing are increasingly…

How HR See Chatbots

A study conducted in 2018, entitled "The chatbots observatory", interviewed several hundred human resources managers…

Customer Service Chatbots Need the Same Level of Care as IVR

Consumers remember too well the “your call is valuable to us” message while grinding their…

Cryptocurrencies and Chatbots Will Go Hand-in-Hand

The complexity of cryptocurrencies like Bitcoin will require a simple interface if they are to…