AI Chatbots: Igniting a Revolution in the Airline Industry
The modern airline industry handles millions of passengers every day and is in a constant…
September 16, 2019
Automation
Gatwick’s Chatbot Just the Latest in Aviation Bots
Gatwick Airport joins the growing number of aviation businesses making use of chatbots to help…
September 11, 2019
How ‘Chatbot’ Narratives Have Evolved in News Media: 1997-2019
It might seem as if words like ‘chatbot’, ‘AI’ and ‘machine learning’ have exploded in…
September 3, 2019
Chatbots Unlocking Customer Value and More as Technology Improves
As with other aspects of customer-technology, first there was the task, then came the data…
August 30, 2019
5 Reasons Why Chatbot Coaches Will Dominate the Personal Support Industry
Wellness and financial sanity-check coaches are already flocking to app stores, heralding a huge rise…
August 26, 2019
Bots and AI Starring in Movies and Literature
Virtual reality, smartphones, gaming, even viruses have long been a staple plot feature of the…
August 9, 2019
Chatbots: the Travel Agent’s Best Friend
Travel agents ask, or are asked, the same few questions millions of times per year,…
August 8, 2019
Intel’s New Ice Lake Processors Feature AI-on-a-Chip but What Does That Change for Bots?
Mobile processors have had AI features for the last generation or two, but Intel has…
August 7, 2019
Rise of the ChatFAQ or InfoBot
Not all businesses need an AI-powered mega-chatbot capable of answering every question up to and…
August 5, 2019
Chatbot Tech on the March Into Wider Business and Engagement
As with most technologies, like GPS, apps and VR, they might start out in their…
July 30, 2019