The Best Chatbot Conferences of 2019 & 2020
With so much happening in the Chatbot ecosystem, conferences are a great way to stay…
November 8, 2019
Automation
2020 and Beyond for Customer Service
Customer service and the tools to deliver it are changing fast, every business should recognise…
November 7, 2019
How to Choose: Live Chat vs Chatbots for Your Business
In an ideal world, a business would operate both a chatbot and have live operators,…
November 5, 2019
Keep Your Chatbot Out of the Silo
By Avi Benezra Silos are one of IT’s anathemas and while many businesses have launched…
October 25, 2019
Chatbots – The Talk of Digital Transformation
Companies are adopting in ever increasing numbers digital transformation strategies that create new business models,…
October 10, 2019
Should Your Chatbot Be Male, Female or Gender-Neutral?
A straw poll in the office shows the majority of business chatbots and virtual assistants…
October 9, 2019
The Future of Chatbots in the Move to Online Conversation
By Avi Benezra Chatbots have already changed plenty over their short history, becoming smarter, broader…
October 3, 2019
The Prize of Chatbot Marketing
Guest post by Avi Benezra, CTO of SnatchBot. Now that chatbots are the new normal,…
September 27, 2019
Chatbots Could Help Learners and Teachers in Language Education
More and more we find ourselves imagining the ways in which chatbots can assist us…
September 23, 2019
Avoiding Chatbot Crime: The Burden of Proof on Your Chatbot and Its Users
Cyber crime, deep fakes, AI heists and political hacks all help to reduce our trust…
September 18, 2019