Chris Knight

Chatbots and Virtual Assistants: Why You Would Need One Or The Other?

How can you tell if your company should go with a chatbot or virtual assistant?…

Automate Your Blog Content – Processes for Better Engagement

In a world seemingly dominated by live blog videos, YouTube content and a focus on…

When Should You Not Use Chatbots?

Chatbots are a popular business solution for customer services and many other use cases. But…

Shopping Chatbot – Your Internet Shopping Agent Is Already Here

Artificial intelligence in ecommerce is fast moving beyond current stock recommendations, with a growing number…

How to Respond to the Recent Bot Changes in Facebook Messenger

Facebook continues on its busy way of trying to influence global opinion and keeps mucking…

Chatbots Thrive in the IT/OT and IoT Worlds

The highly automated nature of the Internet of Things and environments where businesses are aligning…