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How to Respond to the Recent Bot Changes in Facebook Messenger

Facebook continues on its busy way of trying to influence global opinion and keeps mucking…

Business Growth in Chatbot and Robotic Automation Highlights a Fresh Decade of Efficiency

Chatbots and RPA are not new technologies, but their growing adoption among business and enterprise…

How Chatbots and AI Improve Trust for Business Resulting in Better End User Outcomes

Customer satisfaction, improved user knowledge or medical reassurance are just some of the outcomes that…

The Growth Story of Chatbots and AI in 2019

Chatbots and AI have been one of the fastest-growing topics of discussion and deployment among…

The 2020 AI and Chatbot Landscape for Sports, Entertainment, and Media

The media industry is yet to have its “wow” AI or chatbot moment, but that’s…

What KPIs Should You Track for Chatbot Success?

Entire customer service departments are automated these days with chatbot systems. The advantages of chatbots…