News

The 2020 AI and Chatbot Landscape for Sports, Entertainment, and Media

The media industry is yet to have its “wow” AI or chatbot moment, but that’s…

How ‘Chatbot’ Narratives Have Evolved in News Media: 1997-2019

It might seem as if words like ‘chatbot’, ‘AI’ and ‘machine learning’ have exploded in…

The Risks of Chatbot Data Breaches and Privacy Issues Made Clear

With the news that Data Airline is filing a lawsuit against its chatbot provider, among…

5 Reasons Why Chatbot Coaches Will Dominate the Personal Support Industry

Wellness and financial sanity-check coaches are already flocking to app stores, heralding a huge rise…

Bots and AI Starring in Movies and Literature

Virtual reality, smartphones, gaming, even viruses have long been a staple plot feature of the…

Chatbots: the Travel Agent’s Best Friend

Travel agents ask, or are asked, the same few questions millions of times per year,…