The Growth Story of Chatbots and AI in 2019
Chatbots and AI have been one of the fastest-growing topics of discussion and deployment among…
January 10, 2020
chatbots
Disrupting With Chatbots Is Good, But Chatbot Disruptors Must Tread a Fine Line
The claim that businesses are “disrupting” markets with technology, services and new features like chatbots…
December 10, 2019
Chatbots – The Talk of Digital Transformation
Companies are adopting in ever increasing numbers digital transformation strategies that create new business models,…
October 10, 2019
Chatbots Could Help Learners and Teachers in Language Education
More and more we find ourselves imagining the ways in which chatbots can assist us…
September 23, 2019
How ‘Chatbot’ Narratives Have Evolved in News Media: 1997-2019
It might seem as if words like ‘chatbot’, ‘AI’ and ‘machine learning’ have exploded in…
September 3, 2019
Chatbots Unlocking Customer Value and More as Technology Improves
As with other aspects of customer-technology, first there was the task, then came the data…
August 30, 2019