Automation

7 Ways Businesses Benefit From AI (With Figures)

The drumbeat message that AI is taking over in business as a key asset is…

Chatbots: From Customer Support, Advisor to Concierge or Sexbot – Set the Right Tone!

Whatever your chatbot, just because its a robot, doesn’t mean it has to be robotic.…

5 Winning Strategies to Up Your Millennial Marketing Game

Millennials make up over 70 million Americans. Those born from 1981 to 1996 are defined…

The Savvy Researcher’s Guide to Mobile Data Collection (Infographic)

The beginning of a new decade provides the perfect opportunity to review your organisation’s data…

5 Ways To Promote the Use of AI and Chatbots in Your Business

The term artificial intelligence conjures up all sorts of images at different levels of a…

Chatbot Capabilities: Essential Characteristics of Great Bots

What makes a good chatbot great? With so many bots launching to engage with customers…

Business Growth in Chatbot and Robotic Automation Highlights a Fresh Decade of Efficiency

Chatbots and RPA are not new technologies, but their growing adoption among business and enterprise…

How Chatbots and AI Improve Trust for Business Resulting in Better End User Outcomes

Customer satisfaction, improved user knowledge or medical reassurance are just some of the outcomes that…

The Growth Story of Chatbots and AI in 2019

Chatbots and AI have been one of the fastest-growing topics of discussion and deployment among…

The 2020 AI and Chatbot Landscape for Sports, Entertainment, and Media

The media industry is yet to have its “wow” AI or chatbot moment, but that’s…