Chatbot Capabilities: Essential Characteristics of Great Bots
What makes a good chatbot great? With so many bots launching to engage with customers…
January 28, 2020
Avi Benezra
Avi Benezra, CTO of SnatchBot
https://www.avibenezra.com
5 Chatbot and AI Trends for 2020
The stats continue to show chatbots on the rise and AI becoming a growing force…
December 2, 2019
How to Choose: Live Chat vs Chatbots for Your Business
In an ideal world, a business would operate both a chatbot and have live operators,…
November 5, 2019
Keep Your Chatbot Out of the Silo
By Avi Benezra Silos are one of IT’s anathemas and while many businesses have launched…
October 25, 2019
The Future of Chatbots in the Move to Online Conversation
By Avi Benezra Chatbots have already changed plenty over their short history, becoming smarter, broader…
October 3, 2019
The Prize of Chatbot Marketing
Guest post by Avi Benezra, CTO of SnatchBot. Now that chatbots are the new normal,…
September 27, 2019