Chatbot Tech on the March Into Wider Business and Engagement
As with most technologies, like GPS, apps and VR, they might start out in their…
July 30, 2019
chatbot
Chatbots Grow into Sales and Marketing Tools
The evolution of chatbots from a customer support tool continues as retailers, events, hotels, airlines…
July 23, 2019
How Chatbots Are Making Insurance Agencies Customer-Friendly and More Approachable to Do Business
Virtual Assistants (VA) or chatbots are no longer uncommon. They have moved into the mainstream…
July 16, 2019
Customer Service Is Boosted When the Bot Is Always Right
Customer loyalty is changing, and marketing isn’t always getting the message right when it comes…
July 16, 2019
Chatbot Identification Now Law in California and Expected to Spread
A clampdown on video face recognition systems is spreading around major cities, as politicians police…
July 9, 2019
The Smart Future of Chatbots and Self-Service Customer Support
As customers have more ways to get in touch with their bank, local government, favourite…
July 1, 2019