Why People Use Chatbots
Microsoft CEO Satya Nadella is on the record for saying, “Chatbots are the new apps.”…
June 20, 2019
Automation
Customer Service Chatbots Ready to Enter A Golden Age
Just a few short years ago, customer service chatbots were stilted affairs, little better than…
June 18, 2019
Conversational AI Gets Its Own Trade Event
Chatbots continue their rise up the IT and business agenda, with an increasing presence at…
June 11, 2019
What Should Hospitality Industry Chatbots Offer to Guests?
Chatbots are growing in popularity in the hospitality industry, which is unsurprising as they can…
June 10, 2019
Chatbots as Part of a Digital Transformation Initiative
Digital transformation is the latest effort huge numbers of businesses are making to modernise, following…
June 5, 2019
Chatbots Drive the Agenda at Call & Contact Centre Expo
London’s recent Call & Contact Centre Expo was home to a host of businesses selling…
June 5, 2019
Chatbots and the Arts Show a Different Side to Technology
From L.S Lowry’s industrial paintings to Fritz Lang’s Metropolis from endless sci-fi comics and stories…
May 31, 2019
Airlines and Banks Continue to Roll Out the Chatbots
Not a day goes by without a major new chatbot release around the globe. This…
May 30, 2019
How to Ensure Your Chatbot Is a Welcome Addition to the Company
Concerns over AI, job losses and privacy are all issues surrounding the rise of artificial…
May 27, 2019
The Importance of Video Content in the Dialogue of Marketing Chatbots
A prospect watches his favorite Youtube video. A highly relevant ad comes along that is…
May 21, 2019