Keeping AI Real: Find a Great Name for Your Chatbot
You’ve got a great bot, but what are you going to call it? When it comes to personalization, does being a ‘him’ or ‘her’ matter, and what type of chatbot…
5 Chatbot and AI Trends for 2020
The stats continue to show chatbots on the rise and AI becoming a growing force in how businesses operate. But in 2020, things will accelerate even faster, as the technology…
How Santa Chatbots Can Help You Sell More This Christmas
With the Christmas season getting closer, now’s a great time to start thinking about how Chatbots can enhance your Christmas-related e-commerce strategy. If you’re looking to sell more while also…
The Best Chatbot Conferences of 2019 & 2020
With so much happening in the Chatbot ecosystem, conferences are a great way to stay current and check out some of the best chat bots. From Chatbot technology to Chatbot…
How to Choose: Live Chat vs Chatbots for Your Business
In an ideal world, a business would operate both a chatbot and have live operators, always on hand to help customers. In many scenarios, however, that isn’t possible, so how…
Should Your Chatbot Be Male, Female or Gender-Neutral?
A straw poll in the office shows the majority of business chatbots and virtual assistants are given a female gender and character. Is this right, does it benefit the customer…
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