The launch of world-changing software begins with effective software testing. For years, companies have experimented with various manual and automated processes to help pinpoint potential inefficiencies in their technology. Now,…
The first thing we need to know: There is no such thing as the perfect chatbot! Even in the creation of a chatbot, there is no best practice guide. Every…
Responsive and prompt customer service ensures the satisfaction of your website visitors or your mobile app users. They expect all their answers to be found in one place and don't…
As a business, when was your chatbot last updated, or when did you last consider adopting a bot? As a user, how many sites have you come across with a…
There’s no denying that chatbots have ushered in a new age of online sales and interaction between brands and their customer bases. This is even truer in 2020, as customers…
In a world seemingly dominated by live blog videos, YouTube content and a focus on no-filter Instagram posts, it can be easy to overlook the humble blog as one of…
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