The Best Chatbot Conferences of 2019 & 2020

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With so much happening in the Chatbot ecosystem, conferences are a great way to stay current and check out some of the best chat bots. From Chatbot technology to Chatbot conversations to conversational ai to chatbot customer service, there’s something every industry worker can learn. Here’s a helpful list of chatbot conference 2019 and 2020.

CHATBOT SUMMIT

Berlin, Germany

December 10-13, 2019

Chatbot Summit brings together Chatbot industry veterans from around the globe. There, you’ll find more than 50 exhibitors, and a truly global perspective of the industry.

Sessions:

  • Conversation Design
  • Real Life Case Studies
  • Hands-on Tech
  • NLP
  • Product/UX

Notable companies:

  • Google
  • Adobe
  • Vodafone
  • Mercedez-Benz Consulting.

Notable speakers:

  • Leonid Mishkind, Technical Product Owner
  • Christian Buchwald, Chief Technology Scout
  • Susse Sønderby, Sr. Experience Designer
  • Wally Brill, Head of Conversation Design Advocacy & Education

THE CHATBOT CONFERENCE

San Francisco, USA

2020 dates to be announced

Chatbot Conference San Francisco is among the preeminent meeting of minds in this industry. Nestled close to Silicon Valley, it leverages this geographic advantage to bring together speakers and staff from tech heavyweights.

Past topics:

  • Enterprises & Bots: Exploring Bots with and ROI
  • Artificial Intelligence & NLP: Latest on NLP & AI for Bots
  • Voice & Virtual Assistants: Latest on Voice from Google Home, Alexa and Siri
  • Chatbots Design & UX: Latest design conventions and a look at what’s working

Notable companies:

  • Oracle
  • Google
  • Adobe
  • Rasa
  • Walmart

Past speakers:

  • Sean Falconer, Developer Advocate
  • Mandy Mantha, AI Platform Leader
  • Jennifer Doyle, Principal UX Design
  • Carlos Chang, Sr. Product Marketing Director

AI MASTERS CONFERENCE

Berlin, Germany

2020 dates to be announced

As the name suggests, the AI Masters Conference is an artificial intelligence convention. If you’re looking to dive deep into AI abilities and technology, this is the conference for you.

Past topics:

  • AI in Business
  • Creativity and AI?!
  • Create your own marketing dream team
  • Create in 3 steps your own AI Chatbot demo!

Notable companies:

  • Google
  • Oracle
  • Knowhere GmbH

Past speakers:

  • Dr. Anastassia Lauterbach, Professor
  • Ben Royce, Creative Effectiveness Lead

INTELLIGENT CHATBOTS SUMMIT

Singapore

2020 dates to be announced

The Intelligent Chatbots Summit covers a variety of topics ranging from Building Intelligent Bots to Chatbot Adoption & Utilisation to Monetising Chatbots. It’s also one of the most prominent conferences of this sort in Asia.

Past topics:

  • Business Synergies & Value Creation
  • ‘Chatbot ROI & Performance
  • Continuous Improvement Initiatives

Notable companies:

  • Singtel
  • Lazada Group
  • Axiata

Past speakers:

  • Chin Kiat Teo, Senior Manager, Customer Care Technology Program Management
  • Cedric Dias, Head, Digital, Social Media and Product Marketing
  • Deb Tan, Head of Engineering, Digital IT

AI IN BUSINESS CONFERENCE

Zurich, Switzerland

March 26, 2020

At this conference, content focuses mainly on how Artificial Intelligence can be applied in various industries. Here, you’ll learn from and alongside a wide variety of experts from this growing field. It should be noted that the majority of the convention takes place in German.

Topics:

  • How AI helps identify sustainable businesses
  • Artificial Intelligence in CRM
  • AI for Human Resources with Customer Testimonial

Notable companies:

  • deeplink.ai
  • ti & m
  • Oracle

Notable speakers:

  • Silvan Foster, Project Manager Digital Development
  • Dr. Sarah Seyr, CCO
  • Ioannis Martinis, Head of Legal Tech

AI & BIG DATA EXPO GLOBAL 2020

London, England

March 17-18, 2020

This massive gathering brings together over 12,000 attendees, and covers topics ranging far beyond just Chatbots. If you’re looking to extend your knowledge into new areas, this is a great place to do it.

Topics:

  • Business Intelligence
  • Deep Learning
  • Machine Learning

Notable companies:

  • Maersk
  • H&M
  • Pfizer

Notable speakers:

  • Rui Pedro Silva, Director, Head of Technology
  • Errol Koolmeister, Head of AI Technology
  • Head of AI and Machine Learning

CONVERSATIONS CONFERENCE

Austin, USA

2020 dates to be announced

Whereas many other conferences take a wide scope, Conversations Conference focuses almost entirely on the application of Chatbots within the Facebook Messenger platform. With this being such a prominent Chatbot platform, it’s an outstanding way to see what market leaders are doing, and what can be expected in the future.

Past topics:

  • How to Grow Your Agency from 0 to Over 1 million
  • How to Thrive in the New Era of Messenger Marketing
  • Facebook Marketing in a Changing World: Your Roadmap for the Future

Past companies

  • Zuckerberg Media
  • Facebook
  • Forbes

Past speakers:

  • Randi Zuckerberg, Founder & CEO
  • Neil Patel, Best Selling Author
  • John Parkes, VP of Marketing

THE CHATBOT AND AI CONFERENCE

New York City, USA

2020 dates to be announced

Created by Chatbot’s Life, this conference is highly focussed on Chatbot performance and opportunities. If you’re looking to learn how major companies are implementing Chatbot technology, this is a fantastic place.

Past topics: 

  • Exploring Bots with and ROI with a deep dive in Sales & Marketing
  • Exploring how Bots are revolutionizing customer service
  • Latest on NLP & AI for Bots

Past companies:

  • Google
  • ScrumVentures
  • Mercury.ai

Past speakers:

  • Shane Mac, Co-founder & CEO
  • Hans van Dam, Managing Director
  • Stefan Trockel, Co-founder & CEO