Chatbot Stats and Growing AI Usage Makes Business Adoption Inevitable
The COVID crisis saw a huge rise in use cases and adoption of chatbots and AI, hammering home the benefits in crystal clear HD for businesses and governments working under…
Chatbots and Virtual Assistants: Why You Would Need One Or The Other?
How can you tell if your company should go with a chatbot or virtual assistant? What are the differences? Will your customers know or care? In the increasingly mixed-up world…
Automate Your Blog Content – Processes for Better Engagement
In a world seemingly dominated by live blog videos, YouTube content and a focus on no-filter Instagram posts, it can be easy to overlook the humble blog as one of…
Chatbots Thrive in the IT/OT and IoT Worlds
The highly automated nature of the Internet of Things and environments where businesses are aligning their IT and operational technologies is perfect ground for chatbots to assist in bringing alerts…
Continuous Bot Conversations Can Improve on Current Digital Communications
Banks, retailers and other businesses have a big problem. Recent research shows that around a third of customers don’t open or act on emails due to concerns about fraud. Moving…
Gain Customer Trust With Your Chatbots
Many businesses have been rapidly deploying chatbots during the Covid-19 crisis into social media, websites and messenger apps to deal with business and customer queries. Repay the earned business and…
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