Bots and AI Starring in Movies and Literature
Virtual reality, smartphones, gaming, even viruses have long been a staple plot feature of the movies, from the new Jumanji to The Lawnmower Man. Now chatbots and AI tools are…
Chatbots: the Travel Agent’s Best Friend
Travel agents ask, or are asked, the same few questions millions of times per year, making them the ideal business to be transformed by a chatbot. Let it do the…
Chatbot Tech on the March Into Wider Business and Engagement
As with most technologies, like GPS, apps and VR, they might start out in their own little bubble but are soon adopted by a wider range of services that can…
Chatbots Grow into Sales and Marketing Tools
The evolution of chatbots from a customer support tool continues as retailers, events, hotels, airlines and other sales-focused businesses seek to claw back some of the trade lost to scalpers,…
How Chatbots Are Making Insurance Agencies Customer-Friendly and More Approachable to Do Business
Virtual Assistants (VA) or chatbots are no longer uncommon. They have moved into the mainstream in a quick manner. No longer do they cause consumers to stumble awkwardly when coming…
Customer Service Is Boosted When the Bot Is Always Right
Customer loyalty is changing, and marketing isn’t always getting the message right when it comes to building an appealing brand. Instead, practical efforts like chatbots, apps and AI-powered services all…
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