Tag: chatbot

  • Innovation Managers Look to Chatbots and AI for Quick Wins

    Innovation Managers Look to Chatbots and AI for Quick Wins

    The role of innovation manager has taken on fresh importance as businesses seek to recover from COVID. Their fresh insights are backed by the use of AI and chatbot technology to help create new business value while improving processes and preparing for the future. Tasked with improving the ways companies work, innovation managers are at…

  • Chatbots: A Key Tool for Digital Business Change and Continuity

    Chatbots: A Key Tool for Digital Business Change and Continuity

    The Coronavirus outbreak demonstrated how unprepared many businesses are for dramatic changes that impact the company and workers. Chatbots proved one of the digital stars of the outbreak, along with collaboration and meeting tools, helping companies keep their workers and customers up to date as part of continuity efforts. The next big business outage could…

  • Chatbot Stats and Growing AI Usage Makes Business Adoption Inevitable

    Chatbot Stats and Growing AI Usage Makes Business Adoption Inevitable

    The COVID crisis saw a huge rise in use cases and adoption of chatbots and AI, hammering home the benefits in crystal clear HD for businesses and governments working under pressure. As the restart gathers pace, adoption will continue as companies look to do more with less, and as the benefits of bots are more…

  • Chatbots and Virtual Assistants: Why You Would Need One Or The Other?

    Chatbots and Virtual Assistants: Why You Would Need One Or The Other?

    How can you tell if your company should go with a chatbot or virtual assistant? What are the differences? Will your customers know or care? In the increasingly mixed-up world of digital help, here’s how to figure out what’s best on the road to the ultimate digital concierge. From the first chatbots in the mid-90s…

  • Automate Your Blog Content – Processes for Better Engagement

    Automate Your Blog Content – Processes for Better Engagement

    In a world seemingly dominated by live blog videos, YouTube content and a focus on no-filter Instagram posts, it can be easy to overlook the humble blog as one of the most useful tools for a business to engage with customers, prospects and clients. Blog automation can help provide content ideas and turn a single…

  • Chatbots Thrive in the IT/OT and IoT Worlds

    Chatbots Thrive in the IT/OT and IoT Worlds

    The highly automated nature of the Internet of Things and environments where businesses are aligning their IT and operational technologies is perfect ground for chatbots to assist in bringing alerts and decision making to executives and managers in a hurry. Around the world factories are fast deploying a new generation of production technologies based around…