Category: Automation

  • Multilingual Chatbots: 5 Tips from Translation Company Experts

    Multilingual Chatbots: 5 Tips from Translation Company Experts

    What is a multilingual chatbot? A multilingual chatbot is a chat application that can converse with users using multiple languages. It is a bot in the sense that it does not rely on an operator to give out responses to users. It gives out the replies automatically, based on the queries of the users. It…

  • Regulating AI: It’s Time to Lay Down the Law on Enterprise Bot Use

    Regulating AI: It’s Time to Lay Down the Law on Enterprise Bot Use

    Bots have become a crucial component in driving our real-time economy forward. By now it is clear to all that the use of bots will only grow in the coming years. With the help of bots, businesses can be more agile, make better decisions, provide superior customer experience, and boost overall efficiency. However, as they…

  • The European Chatbot & Conversational AI Summit 2022

    The European Chatbot & Conversational AI Summit 2022

    Join us @ The European Chatbot & Conversational AI Summit 2022 to be held in Edinburgh, Scotland Online & Hybrid  www.theeuropeanchatbot.com. 2nd edition of The European Chatbot & Conversational AI Summit is a two-day conference and exhibition designed to host industry executives, and adopters of Conversational AI, Chatbots, Virtual assistant, Voice technology, Conversational Commerce and Conversation design.…

  • Global Chatbot Marketing Predictions For 2022-2024

    Global Chatbot Marketing Predictions For 2022-2024

    Chatbots are quite a widespread implementation now in various industries. Due to the evolving technology, conversation tools are the new norm in ecommerce nowadays.  The ease of customer handling, 24/7 availability, and positive reviews have raised interest among different industry sectors to adopt different live chat solutions such as EngageBay along with chatbot integration to…

  • The Reasons for Chatbot Failures

    The Reasons for Chatbot Failures

    Chatbots are lead generators, help desks, customer services, reinforcements for brand recognition and so on… but what if customers intentionally avoid talking to your bot? What are the reasons for chatbot failures? What are the biggest impediments for them to interact with your precisely designed “colleague”? How to overcome the bias against chatbots that results…

  • Chatbot Testing: Why Chatbots Are the Future of Software Testing

    Chatbot Testing: Why Chatbots Are the Future of Software Testing

    The launch of world-changing software begins with effective software testing. For years, companies have experimented with various manual and automated processes to help pinpoint potential inefficiencies in their technology. Now, many experts agree that using AI and chatbots in software testing will transform the way we analyze our technology for good. Already, we’ve begun to…