Businesses React to Covid-19 With Remote Work and Automation
Regardless of where you are sat in the world, and what your business needs to do to achieve its goals, Covid-19 creates new and alarming challenges. Rapid reaction to these challenges is helped by IT, automation and bot services to limit the risk to your staff, customers and bottom line. The unfortunate historical phrase, “if…
The Growing Deployment of Chatbots for Novel Use Cases
Not every business needs a chatbot for the usual tasks, but plenty of firms, charities and action groups are finding them useful for non-traditional uses. Here’s how a chatbot or AI can make a difference when it comes to marketing, politics, non-profits and other areas. As people get used to bots, they are starting to…
7 Ways Businesses Benefit From AI (With Figures)
The drumbeat message that AI is taking over in business as a key asset is unmissable, but proof can still be rather thin on the ground. Here are 10 use cases and proven examples of them in action to highlight how smart systems like AI advisors, chatbots and planning tools can help make your company…
Chatbots: From Customer Support, Advisor to Concierge or Sexbot – Set the Right Tone!
Whatever your chatbot, just because its a robot, doesn’t mean it has to be robotic. Bots need a personality to engage customers and a tone of voice that resonates with the audience. From the voice of reason to a cheeky marketing character, getting the mix and tone right is essential to successful outcomes and keeping…
5 Ways To Promote the Use of AI and Chatbots in Your Business
The term artificial intelligence conjures up all sorts of images at different levels of a workforce and across industries. Preparing to deploy an AI chatbot or a smart service, iRPA or other effort requires education and careful planning and promotion to overcome any resistance and boost understanding and support. Growth in the adoption of AI…
Business Growth in Chatbot and Robotic Automation Highlights a Fresh Decade of Efficiency
Chatbots and RPA are not new technologies, but their growing adoption among business and enterprise shows others the value in time and revenue savings. Creating a more efficient business can be done simply thanks to these tools, but where in the organization and how are key questions to answer. Chatbots are well known for their…