Author: Chris Knight

  • Speed Up Your Business Recovery With Automation and Chatbots

    Speed Up Your Business Recovery With Automation and Chatbots

    When things start to get better for business, there is going to a huge volume of interest as customers and clients try to get meet their own needs. Plenty of companies were investigating automation technologies before the Coronavirus, but they are likely to become a business essential during the recovery to cope with demand and…

  • Manage the Business Impact of Coronavirus and Plan For a Better Future

    Manage the Business Impact of Coronavirus and Plan For a Better Future

    Locally and globally, every business is affected by Covid-19. But those that come out the other side better prepared to cope and grow will be the winners in future years. Here are the primary ways that your company can start planning for a better future. Beyond the grim health situation and the shocks to global…

  • Chatbots Providing Key Facts During the Covid-19 Spread

    Chatbots Providing Key Facts During the Covid-19 Spread

    “Cometh the Hour, Cometh the Chatbot” is an odd phrase to hear, but these are strange times we live in. Search for ‘chatbot’ and almost every country is launching one to act as a contact and information point to ease the load on health services during the spread of the Coronavirus. Of course, politicians would…

  • 5 Technologies Helping People and Winning in the Battle Against Covid-19

    5 Technologies Helping People and Winning in the Battle Against Covid-19

    Everybody, each business and many nations are losing something during the coronavirus pandemic. But there are a few bright spots for those in the technology sphere, helping show how people and technology can work together, provide support and keep people smiling through some very tough times. Travel bans, no socializing and a wipeout across sports…

  • Chatbots and Automation Are Taking Over In Law and at Legal Firms

    Chatbots and Automation Are Taking Over In Law and at Legal Firms

    It is easy to highlight the success from the major verticals; hospitality, aviation and retail when highlighting the growth of automation and bots. However, even in the stuffy corridors of law and the courts, automation is helping pick up some of the hefty workloads across all parts of the overloaded system. The legal profession has…

  • Does Your Business Need A Phone in 2020?

    Does Your Business Need A Phone in 2020?

    Phones are a blessing and a curse in modern business. They enable the personal touch, but at the wrong time (and any time can be a wrong one when we’re all busy), they can sap productivity and annoy your customers more than they add value, especially with chatbots and other tools taking up the slack.…