Author: Chris Knight

  • 4 Chatbots That Made it Big in 2018

    4 Chatbots That Made it Big in 2018

    Thousands of chatbots, virtual agents and assistants released in 2018. We take a look at bots around the world that made headlines for different reasons.

  • Chatbots Are a Key Success Driver in Education

    Chatbots Are a Key Success Driver in Education

    Remote teaching, growing student numbers and increasing percentages of foreign pupils globally are all pushing the education sector toward chatbots as an efficiency and sanity tool for faculty. The growth of chatbots impacts many industries, but as education becomes an increasingly commercial proposition for universities and academies, and rising nations seek to attract students from…

  • The Digital Doctor – Medical Vertical Focuses Heavily on Chatbots

    The Digital Doctor – Medical Vertical Focuses Heavily on Chatbots

    If there’s one segment across the business world that will cause consternation and questions about the use of chatbots, it is in the medical profession. Already, there have been probing documentaries, harsh press pieces and professional concern about their use. But, as with every other area of business, bots are here to stay and a…

  • Google Duplex: Your New AI Buddy Hits the Phones

    Google Duplex: Your New AI Buddy Hits the Phones

    Google’s Duplex AI service is rolling out on select Pixel devices for a lucky few U.S. users now, bringing the next step in bot and AI evolution to consumers. Are we ready for bots to talk to the world, doing our bidding? We guess Google is finding out right now. Chatbots, websites and other resources…

  • SMEs Can Take the Greatest Advantage of the Chatbot Revolution

    SMEs Can Take the Greatest Advantage of the Chatbot Revolution

    While big firms are rolling out large numbers of chatbots, it is smaller businesses that can use them to save the most time per head or per dollar, freeing up workers and revenue to focus on the company’s key tasks. Massive airlines, food brands, health service providers among others are all rolling out chatbots to…

  • Chatbots Play a Key Role in Digital Marketing

    Chatbots Play a Key Role in Digital Marketing

    The role of digital marketers in driving traditional efforts and autonomous digital marketing are increasingly focused on mobility and social media, as new, or updated, ways to engage. Among the package of technology available to them, chatbots, augmented reality and apps stand out as high profile and distinctive ways to attract attention and keep your…