Author: Chris Knight

  • The Big Stats in Chatbots for 2018

    The Big Stats in Chatbots for 2018

    Dynamic growth, time and money saved, outlandish health claims, chatbots had it all in 2018. We take a look at the latest numbers that will help drive bot adoption and growing use of AI in 2019. The stats are the stars Most businesses won’t make a decision without an army of stats behind it, and…

  • What We Learned From Chatbots in 2018

    What We Learned From Chatbots in 2018

    Chatbots continue to march into the public and consumer consciousness as they wedge themselves firmly into apps, websites, and social media as contact points. But what can companies thinking about their first bot learn from an exciting 2018 in chatbot evolution? Chatbots are launching fast The first lesson for anyone considering a bot is that…

  • What the Researchers and Businesses Predict for Technology for 2019

    What the Researchers and Businesses Predict for Technology for 2019

    December is always a fun time as the tech press and industry look forward to the next big thing, or a small thing that could make a huge difference. This roundup takes a look at the most common and outlier trends that IT needs to be prepared for in the new year. Bust or boom…

  • The Rise of AI in Consumer Hardware and Services to “God Mode” Assistants

    The Rise of AI in Consumer Hardware and Services to “God Mode” Assistants

    Smartphones are finally getting smart with AI chips inside them to drive improved virtual assistants, imaging and other applications. Processors are being sold with massive amounts of AI-based processing power, and there’s still all the power of the cloud to drive AI apps, allowing any business to make products and services genuinely smarter. After years…

  • 5 Chatbot Strategies for Success

    5 Chatbot Strategies for Success

    As more positive success stories and use cases emerge, and the general buzz around chatbots continues to grow. Businesses are lining up to launch a bot that can have an impact on their customer satisfaction, the bottom line and help improve their efficiency. Here are five ways to keep those early projects on track and…

  • How to Make a Better Chatbot in 2019

    How to Make a Better Chatbot in 2019

    Chatbots are fast becoming a familiar sight on websites and social media for brands, businesses, and their customers. But, this fast-developing technology is not an area for developers to rest on their laurels, even a successful bot could, and should, be improved for the new year. If your business lacks a chatbot on your Facebook…