Four Ways in Which Chatbots Can Help the Hotel Industry
Chatbots have the power to impact and transform the hotel industry Chatbots are the topic of discussion in every hotel conference and hospitality article. This is because of what they can accomplish for the industry. Listing it out, chatbots can – Completely redefine a hotel’s guest experience by engaging the guest in totally unique ways.…
The Evolution of Conversational Chatbot Systems
Conversational chatbots like ELIZA and PARRY in the 1960s and 1970s were early, crude examples that were basic in their implementation and effectiveness. Over the decades, the technology has increased considerably, resulting in examples like Alexa, Siri, and XiaoIce. We’ll take a closer look at the latter below, but let’s first go over the details…
Bright Future for Social Media Chatbots in Marketing
Social media marketing trends change all the time, but chatbots will become even more crucial for marketers in the years ahead. Since their start in the mid-19th century, the technology that drives them has undergone tremendous changes. Today, they’re deployed by companies for a variety of uses. By concentrating on personalization and other factors, chatbots…
Polls, Surveys and Contests Delivered by Chatbot Are the Future
Moving beyond basic customer support and services, chatbots are the ideal digital platform for political leaders, business marketers, PR and others to drive engagement and gain a better understanding of their voters, fans or customers. A little bit of political chat Politicians and pollsters are screaming to find more about the voting intentions of increasingly…
Machine Learning, Chatbots and AI March Into Business Use
The hottest tech trends have exploded out of betas, labs and trials into everyday use cases for many businesses, with a raft of new products or developments. If your business isn’t looking to take advantage of ML, AI and bots, it may not be in business for much longer. Every aspect of business will be…
The 2019 A to Z of Chatbots
Chatbots might be a new technology to many, but they are already a key tool for huge numbers of businesses, providing increasing value to their customers with useful information. Rather than take the grand tour of product brochure pages, here are the key terms to consider when looking for a chatbot suite or tool to…