How to Make a Better Chatbot in 2019
Chatbots are fast becoming a familiar sight on websites and social media for brands, businesses, and their customers. But, this fast-developing technology is not an area for developers to rest on their laurels, even a successful bot could, and should, be improved for the new year. If your business lacks a chatbot on your Facebook…
Chatbots: What are they and how will they change the world?
It is easy to overlook that as we go about our daily lives, technology subtly changes how we all work, live, socialise and interact with businesses. Thirty years ago, the Internet was a curious new gimmick, today – try living life without it. Or, the connected cloud services like banks and online working that live…
What Research Can Tell Us About Chatbots
Chatbots are a growing research topic. In the spotlight since the advances in artificial intelligence in recent decades, conversational agents (CAs) constitute a part of the scientific literature, in the fields of information systems, computer science and human-computer interactions, among others. Here we will establish the lessons we can learn from these studies to create…
Chatbot Building 101: Detailed Guide for Creating Your First Bot
How to create your first chatbot by coding it yourself or employing frameworks and platforms. Learn where to deploy a chatbot and what tools you should use.
Machine Learning: Chatbot Training Is An Essential Tool
As with any new recruit, chatbots work better if they are trained before interacting with customers. The larger and more complex the bot, the more training is needed, and the greater amount of business data required to ensure the chatbot does a good job.
Chatbots Markets Around the World Make a Massive Impact
It is only natural that businesses look within their own territory or market to learn about new technology. But chatbots are a global phenomenon, adopted far faster outside the west that most others, so taking a look at their growth, use and adoption globally provides some valuable insights.