SMEs Can Take the Greatest Advantage of the Chatbot Revolution
While big firms are rolling out large numbers of chatbots, it is smaller businesses that can use them to save the most time per head or per dollar, freeing up workers and revenue to focus on the company’s key tasks. Massive airlines, food brands, health service providers among others are all rolling out chatbots to…
Vertical Bots See Investment and Partnerships Boom
The chatbot market, like much of technology, sees major brands trying to dominate among a host of niche, startup and market-specific players. Yet, as chatbots become a key tool for many, business is always easier if the developers talk your own lingo. That’s why vertical specific bots are a big hit for airlines, hotels, industries…
Apple Business Chat Comes to Europe
October saw the start of the big tech conferences and reveals as businesses prepare for 2019’s consumer tech products, and to help companies and customers communicate with further technology integration and adoption. While iPad and Mac were at the top of Apple news in October, something more practical, affordable and useful for business also came…
Natural Language Processing: Everything You Need To Know
NLP is a deeply complex technology with growing numbers of students discovering it as part of their IT and technology courses. For business, it is fast becoming a practical part of the tech toolbox to deliver machine learning tools, powering chatbots, helping write summary articles and filtering spam or social media messages. This article provides…
How AI in Business Will Transform Companies
Artificial intelligence is making an impact in many areas of business, but we are only at the start as AI services, security, smart chatbots and connected services become the norm. Here’s how smart technology will make for smarter business in the next few years.