How to Respond to the Recent Bot Changes in Facebook Messenger
Facebook continues on its busy way of trying to influence global opinion and keeps mucking around with its apps to change how users share their updates. Recently, the service was busy rolling out an iOS update to Facebook Messenger, with some major changes and implications for bot users. Here’s what the reactions are, and what…
The Rise and Rise of AI-Powered Chatbots amidst the Pandemic
Long before the world faced the outbreak of COVID-19, chatbots already had a market share of USD 2.6 billion. And now as more and more people are forced to stay indoors, and working from home has become the new common. For their daily needs, people are now turning towards online shopping more than ever before,…
Chatbots Thrive in the IT/OT and IoT Worlds
The highly automated nature of the Internet of Things and environments where businesses are aligning their IT and operational technologies is perfect ground for chatbots to assist in bringing alerts and decision making to executives and managers in a hurry. Around the world factories are fast deploying a new generation of production technologies based around…
5 Ways You Can Boost Your Profile at Work During Lockdown or Restart
There are many ways home workers can pass the time during lockdown, from the hyper-focused, all-business, types annoying everyone else, to those bumbling along with their work or dodging it as much as possible. Anyone still with a job, or looking for a new career post-lockdown, can take some time to see how they and…
Continuous Bot Conversations Can Improve on Current Digital Communications
Banks, retailers and other businesses have a big problem. Recent research shows that around a third of customers don’t open or act on emails due to concerns about fraud. Moving the conversation from a string of emails email to a singular bot chat increases acceptance and will help drive better conversations and results. What’s the…
How Far Are We From Great AI?
Talk to Siri, Alexa or a company chatbot and sooner or later we get to the “I don’t understand that…” moment. While customers and developers are dreaming of that blockbuster movie AI that understands the context and meaning of what we say, in reality, we might not be that far off. Do you feel jealous…