Conversational AI and Psychology: Personalised Automated Brand Interactions
Remember when you had to visit a bank personally to make money transfers or find out about your bank balance? Fortunately, internet banking and mobile banking apps came into existence and dispensed the requirement of visiting a branch for basic banking transactions. Banking has evolved further with conversational AI (chatbots powered by artificial intelligence technology),…
5 Reasons Why Chatbot Coaches Will Dominate the Personal Support Industry
Wellness and financial sanity-check coaches are already flocking to app stores, heralding a huge rise in the use of chatbots as part of the booming “advice” category. The lure of charging customers for using them via subscriptions, or for a business to automate the “wellness” part of their HR system makes a compelling case. Having…