Disrupting With Chatbots Is Good, But Chatbot Disruptors Must Tread a Fine Line
The claim that businesses are “disrupting” markets with technology, services and new features like chatbots is getting a bit long in the tooth, but plenty of marketers still want to bang that drum. Consider the wider issues with your planned disruption and whether you need to focus on something other than disruption for disruption’s sake.…
Chatbot Tech on the March Into Wider Business and Engagement
As with most technologies, like GPS, apps and VR, they might start out in their own little bubble but are soon adopted by a wider range of services that can make use of them. The same is true with chatbots, with the underlying language features making their mark in other areas. You might think a…
How to Ensure Your Chatbot Is a Welcome Addition to the Company
Concerns over AI, job losses and privacy are all issues surrounding the rise of artificial intelligence, machine learning and any service that uses them like chatbots. Some basic best practices should keep your staff onside when it comes to chatbot development and deployment, possibly even excited about the possibilities. Recent research has to come to…
Machine Learning, Chatbots and AI March Into Business Use
The hottest tech trends have exploded out of betas, labs and trials into everyday use cases for many businesses, with a raft of new products or developments. If your business isn’t looking to take advantage of ML, AI and bots, it may not be in business for much longer. Every aspect of business will be…
Vertical Bots See Investment and Partnerships Boom
The chatbot market, like much of technology, sees major brands trying to dominate among a host of niche, startup and market-specific players. Yet, as chatbots become a key tool for many, business is always easier if the developers talk your own lingo. That’s why vertical specific bots are a big hit for airlines, hotels, industries…
How AI in Business Will Transform Companies
Artificial intelligence is making an impact in many areas of business, but we are only at the start as AI services, security, smart chatbots and connected services become the norm. Here’s how smart technology will make for smarter business in the next few years.