Chatbots: A Key Tool for Digital Business Change and Continuity
The Coronavirus outbreak demonstrated how unprepared many businesses are for dramatic changes that impact the company and workers. Chatbots proved one of the digital stars of the outbreak, along with collaboration and meeting tools, helping companies keep their workers and customers up to date as part of continuity efforts. The next big business outage could…
Botium Introduces NLP Analytics to Cover All Aspects of Conversational AI Performance Evaluation
Botium, a market leader company in chatbot testing and training, is thrilled to announce the launch of their NLP performance testing system called Botium Coach. The Austrian startup is dedicated to address the challenges of testing chatbots. Their new system is based on an open source testing tool, that the community terms as “Selenium for…