Tag: Airline chatbots

  • Airlines and Banks Continue to Roll Out the Chatbots

    Airlines and Banks Continue to Roll Out the Chatbots

    Not a day goes by without a major new chatbot release around the globe. This week, Lufthansa and South African bank TymeBank are among those looking to broaden and improve their customer service platform. Chatbots are a key part of most airlines customer service offering, with KLM’s BlueBot noted for leading the field. However, things…