Banks Looking to Bots for the Next Efficiency Drive
Consumer banking around the world is in crisis. Banks around the western world are closing branches, reducing services and moving to a digital-first customer service model. That’s to counter the rise of startup online-only banks and to preserve their profits as consumer banking becomes a commoditized and nearly worthless endeavor. The best customers for banks…
Government Chatbots Want to Talk to You!
Governments both national and local are increasingly interested in using chatbots as a primary method of interaction, both to save on cost and improve efficiency. Get ready for bots to be the main way your authorities talk to you!
Game Bots Provide A Different Story For AI
When applied to game systems in the future players will find it harder to distinguish between bot and human players. We will appreciate having AI support in games to help us learn or improve, without ruining the game or requiring deep dives into manuals or tutorial YouTube videos.
Could A Chatbot Become Your Best Friend, Or Better?
Chatbots can play a practical role in the lives of many. Bots could soon help out when it comes to companionship, mental health and old age.
Focus On The Future of Chatbots
Chatbots are fast becoming part of the here and now for businesses, consumers and public-facing organisations. But the early generations of bot are already being replaced by smarter, more useful versions, so just where will we be with chatbots come 2020?