Tag: customer success

  • How to Ensure Your Chatbot Is a Customer Support Success

    How to Ensure Your Chatbot Is a Customer Support Success

    From internal IT to big-brand tech services, outages and service failures happen on a daily basis, and always at the wrong moment for some. The key to keeping those colleagues or customers happy is to operate highly visible support and crisis management services that keep people informed without then needing to dig for information or…