Tag: chatbots in news

  • How ‘Chatbot’ Narratives Have Evolved in News Media: 1997-2019

    How ‘Chatbot’ Narratives Have Evolved in News Media: 1997-2019

    It might seem as if words like ‘chatbot’, ‘AI’ and ‘machine learning’ have exploded in news media over the last ten years. That’s because they have and it’s really only in the last five years that the word ‘chatbot’ has become much more widespread and more commonly used by newspapers. Interestingly, it’s only in the…