Tag: bots

  • Using Chat Interface for Mental Health Interventions

    Using Chat Interface for Mental Health Interventions

    Conversations via instant messaging interfaces (also known as “chats”) are generating more and more interest in mental health care. A study even shows that it has equivalent results to “treatment as usual”, so they might be added to mental health doctors’ toolkit.  Indeed, this approach offers two significant benefits over face-to-face interventions (although obviously, the…

  • Chatbots Helping to Make Your World a Better Place

    Chatbots Helping to Make Your World a Better Place

    Chatbots are rapidly spreading out of the customer service and business sector into personal health, self-improvement, charity, and environmental markets. Who better to ask how you can help improve your wellbeing or save the planet than a chatbot? A few years ago, every piece of advice came in the form of a flyer or pamphlet,…

  • Chatbots Play a Key Role in Digital Marketing

    Chatbots Play a Key Role in Digital Marketing

    The role of digital marketers in driving traditional efforts and autonomous digital marketing are increasingly focused on mobility and social media, as new, or updated, ways to engage. Among the package of technology available to them, chatbots, augmented reality and apps stand out as high profile and distinctive ways to attract attention and keep your…

  • Vertical Bots See Investment and Partnerships Boom

    Vertical Bots See Investment and Partnerships Boom

    The chatbot market, like much of technology, sees major brands trying to dominate among a host of niche, startup and market-specific players. Yet, as chatbots become a key tool for many, business is always easier if the developers talk your own lingo. That’s why vertical specific bots are a big hit for airlines, hotels, industries…

  • What Research Can Tell Us About Chatbots

    What Research Can Tell Us About Chatbots

    Chatbots are a growing research topic. In the spotlight since the advances in artificial intelligence in recent decades, conversational agents (CAs) constitute a part of the scientific literature, in the fields of information systems, computer science and human-computer interactions, among others. Here we will establish the lessons we can learn from these studies to create…