Tag: bot fails

  • The Reasons for Chatbot Failures

    The Reasons for Chatbot Failures

    Chatbots are lead generators, help desks, customer services, reinforcements for brand recognition and so on… but what if customers intentionally avoid talking to your bot? What are the reasons for chatbot failures? What are the biggest impediments for them to interact with your precisely designed “colleague”? How to overcome the bias against chatbots that results…