Tag: bank bots

  • Banks Looking to Bots for the Next Efficiency Drive

    Banks Looking to Bots for the Next Efficiency Drive

    Consumer banking around the world is in crisis. Banks around the western world are closing branches, reducing services and moving to a digital-first customer service model. That’s to counter the rise of startup online-only banks and to preserve their profits as consumer banking becomes a commoditized and nearly worthless endeavor. The best customers for banks…