Tag: AI

  • The Rise and Rise of AI-Powered Chatbots amidst the Pandemic

    The Rise and Rise of AI-Powered Chatbots amidst the Pandemic

    Long before the world faced the outbreak of COVID-19, chatbots already had a market share of USD 2.6 billion. And now as more and more people are forced to stay indoors, and working from home has become the new common. For their daily needs, people are now turning towards online shopping more than ever before,…

  • How Far Are We From Great AI?

    How Far Are We From Great AI?

    Talk to Siri, Alexa or a company chatbot and sooner or later we get to the “I don’t understand that…” moment. While customers and developers are dreaming of that blockbuster movie AI that understands the context and meaning of what we say, in reality, we might not be that far off. Do you feel jealous…

  • Speed Up Your Business Recovery With Automation and Chatbots

    Speed Up Your Business Recovery With Automation and Chatbots

    When things start to get better for business, there is going to a huge volume of interest as customers and clients try to get meet their own needs. Plenty of companies were investigating automation technologies before the Coronavirus, but they are likely to become a business essential during the recovery to cope with demand and…

  • Latest Chatbot Challenges to Look Out for in 2020

    Latest Chatbot Challenges to Look Out for in 2020

    Leveraging chatbots in customer service is gaining popularity. Why? Chatbots can engage with your existing customers and potential buyers via chat and voice conversations. Using chatbots can help reduce your customer support costs. In fact, by integrating chatbots, both businesses and consumers can save about 2.5 billion customer service hours by 2023. How can chatbots…

  • Businesses React to Covid-19 With Remote Work and Automation

    Businesses React to Covid-19 With Remote Work and Automation

    Regardless of where you are sat in the world, and what your business needs to do to achieve its goals, Covid-19 creates new and alarming challenges. Rapid reaction to these challenges is helped by IT, automation and bot services to limit the risk to your staff, customers and bottom line. The unfortunate historical phrase, “if…

  • 7 Ways Businesses Benefit From AI (With Figures)

    7 Ways Businesses Benefit From AI (With Figures)

    The drumbeat message that AI is taking over in business as a key asset is unmissable, but proof can still be rather thin on the ground. Here are 10 use cases and proven examples of them in action to highlight how smart systems like AI advisors, chatbots and planning tools can help make your company…