Chatbots, AI and Algorithms Need Careful Management, Or Else!
The world needs a good tech disaster from time to time, to remind us what value and reliance we have on digital systems. Chatbot builders and businesses tinkering with AI and algorithms can learn plenty from the UK government’s disastrous dalliance with its recent exam-balancing plan that upset the nation. Wherever you are in the…
Understanding and Meeting the Risks of AI Adoption
You wouldn’t install a network without a firewall, you wouldn’t let staff work remotely without a VPN and you really shouldn’t adopt AI tools without thinking of the risks and consequences. See what the latest research says your business should think about before bringing AI services to power the company. Chatbots, analytics tools, security apps,…
Innovation Managers Look to Chatbots and AI for Quick Wins
The role of innovation manager has taken on fresh importance as businesses seek to recover from COVID. Their fresh insights are backed by the use of AI and chatbot technology to help create new business value while improving processes and preparing for the future. Tasked with improving the ways companies work, innovation managers are at…
Botium Introduces NLP Analytics to Cover All Aspects of Conversational AI Performance Evaluation
Botium, a market leader company in chatbot testing and training, is thrilled to announce the launch of their NLP performance testing system called Botium Coach. The Austrian startup is dedicated to address the challenges of testing chatbots. Their new system is based on an open source testing tool, that the community terms as “Selenium for…
Chatbot Stats and Growing AI Usage Makes Business Adoption Inevitable
The COVID crisis saw a huge rise in use cases and adoption of chatbots and AI, hammering home the benefits in crystal clear HD for businesses and governments working under pressure. As the restart gathers pace, adoption will continue as companies look to do more with less, and as the benefits of bots are more…
The Rise and Rise of AI-Powered Chatbots amidst the Pandemic
Long before the world faced the outbreak of COVID-19, chatbots already had a market share of USD 2.6 billion. And now as more and more people are forced to stay indoors, and working from home has become the new common. For their daily needs, people are now turning towards online shopping more than ever before,…