It is easy to overlook that as we go about our daily lives, technology subtly changes how we all work, live, socialise and interact with… Read More »Chatbots: What are they and how will they change the world?

Major advances in the efficiency of chatbots, and the trust placed in them by the users will save companies billions of dollars in the future

After just a few short years, chatbots are moving out from the fertile feeding grounds of customer service to more business-focused uses. Check out where a bot will be helping your business in 2019 and beyond.

From travel to health, from human resources to customer services, everyone is focused on using bots and AI to improve how they do business. We take a look at some of the key issues these conferences and every company should be addressing.

Here’s a combined look at where chatbots, AI and virtual assistants fit into the big scheme of things. And where chatbot trends will take us in 2019

Thousands of chatbots, virtual agents and assistants released in 2018. We take a look at bots around the world that made headlines for different reasons.