Chatbots and the Arts Show a Different Side to Technology
From L.S Lowry’s industrial paintings to Fritz Lang’s Metropolis from endless sci-fi comics and stories to movies, the arts help play a major part in setting the landscape for the future of technology and the general population. See how “AI: More than Human” presents the world of bots and other AI-powered systems to the non-tech…
Airlines and Banks Continue to Roll Out the Chatbots
Not a day goes by without a major new chatbot release around the globe. This week, Lufthansa and South African bank TymeBank are among those looking to broaden and improve their customer service platform. Chatbots are a key part of most airlines customer service offering, with KLM’s BlueBot noted for leading the field. However, things…
How to Ensure Your Chatbot Is a Welcome Addition to the Company
Concerns over AI, job losses and privacy are all issues surrounding the rise of artificial intelligence, machine learning and any service that uses them like chatbots. Some basic best practices should keep your staff onside when it comes to chatbot development and deployment, possibly even excited about the possibilities. Recent research has to come to…
The Importance of Video Content in the Dialogue of Marketing Chatbots
A prospect watches his favorite Youtube video. A highly relevant ad comes along that is better than the video they watch, they visit the landing page and the next thing you know, a chatbot closes the deal and process their card details. This is a story all too familiar for us who work behind the…
Four Ways in Which Chatbots Can Help the Hotel Industry
Chatbots have the power to impact and transform the hotel industry Chatbots are the topic of discussion in every hotel conference and hospitality article. This is because of what they can accomplish for the industry. Listing it out, chatbots can – Completely redefine a hotel’s guest experience by engaging the guest in totally unique ways.…
Are Personal Chatbots the Future?
Chatbots have been around for decades, but they’ve recently garnered more attention as they become better and used even more. When Facebook opened up their Messenger API in 2016, it led to hundreds of thousands of bots over the next two years. Early chatbots were (and many still are) quite generic and impersonal. Yet the…