Machine Learning: Chatbot Training Is An Essential Tool
As with any new recruit, chatbots work better if they are trained before interacting with customers. The larger and more complex the bot, the more training is needed, and the greater amount of business data required to ensure the chatbot does a good job.
Clever Ways To Promote & Market Your Chatbot
The art of promoting your bot is an exercise that mixes some writing and marketing, the best way to do this is with a simple plan that runs along with the bot development and any promotional effort. Every business will need to drive awareness of the chatbot and highlight its benefits, with a sustained effort to keep people coming back or attracting new users.
Chatbots Markets Around the World Make a Massive Impact
It is only natural that businesses look within their own territory or market to learn about new technology. But chatbots are a global phenomenon, adopted far faster outside the west that most others, so taking a look at their growth, use and adoption globally provides some valuable insights.
Focus On The Future of Chatbots
Chatbots are fast becoming part of the here and now for businesses, consumers and public-facing organisations. But the early generations of bot are already being replaced by smarter, more useful versions, so just where will we be with chatbots come 2020?
How To Market & Sell Your Chatbot To Customers
Chatbots might sound like marketing gold, offering improved, faster automated services to customers, but any business has to be very careful in its approach when raising awareness and highlighting the strengths of a bot.
Chatbot Strategies for 2019
2019 is looking like a great time to launch a chatbot. These strategies will help any company looking to launch a bot into their market or vertical.
5 Major Benefits Of Chatbots
Chatbots are an increasingly important tool in any businesses customer communications strategy. We look at how they can benefit your organisation.
How AI in Business Will Transform Companies
Artificial intelligence is making an impact in many areas of business, but we are only at the start as AI services, security, smart chatbots and connected services become the norm. Here’s how smart technology will make for smarter business in the next few years.
Customer Service Bots: 5 Ways to Build Better Ones
Chatbots might seem like the solution to your businesses’ customer service woes, but there are still plenty of pitfalls that you need to overcome to ensure a positive customer experience and a successful conclusion. Here are five tips to ensure a better customer support bot.
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