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chatbot, branding, chatbot branding, chatbot brand
Branding
Chris Knight

Branding Your Chatbot for the Right Audience

Chatbots for marketers, brands, and companies provide a fast and efficient response to a range of questions about a service or product. In most markets, however, consumers remain unsure or cautious. To that end, careful branding is required to get the right message across, and give your bot the right voice. Small Names for Big Voices The most popular names for leading bots are all short, vowel-led with soft-sounding tones. Around the world, The US Citizenship and Immigration Service uses “Emma” to provide services while India’s HDFC Bank’s has gone with “Eva.” Bot creators are happy to be creative with names and work in acronyms. The City of San Francisco’s “PAIGE” (Procurement Answers and Information Guided Experience) helps provide workers with contract information. India’s national railway’s new bot is called “Disha” (Digital Interaction to Seek Help Anytime), a strong girl’s name meaning direction. Closer to home, Ted Baker’s fashion brand

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Government Chatbots Want to Talk to You!
Government
Chris Knight

Government Chatbots Want to Talk to You!

Governments both national and local are increasingly interested in using chatbots as a primary method of interaction, both to save on cost and improve efficiency. Get ready for bots to be the main way your authorities talk to you!

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AI and chatbots in games
Gaming
Lorcan Teichne

Game Bots Provide A Different Story For AI

When applied to game systems in the future players will find it harder to distinguish between bot and human players. We will appreciate having AI support in games to help us learn or improve, without ruining the game or requiring deep dives into manuals or tutorial YouTube videos.

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Responsible AI: Future Rules For Bots & Artificial Intelligence
Design (UI/UX)
Chris Knight

Responsible AI: Future Rules For Bots & Artificial Intelligence

Technology has been one wild west after the other. We had OS wars, the browser wars, the console wars, and endless scuffles over each business IT development. Coming up fast are the AI and bot wars, as businesses look to make the best use their power, while lawmakers seek to limit the unwanted impact they might create. The AI and Bot Future Needs Rules, Fast For anyone wondering just how serious the rise of artificial intelligence, voice and interactive assistants, and chatbots is, check out Google’s Responsible AI practices page. The company is putting huge amounts of resources into building the next generation of AI services for consumers and businesses. But, at the same time, it is trying to walk the legal and moral tightrope. While juggling the many balls of vested interests, academia, worker and advocate pressure to do the right thing, plus pressure from world governments of varying

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Natural Language Processing: Everything You Need To Know
Business
Jussy Jussy

Natural Language Processing: Everything You Need To Know

NLP is a deeply complex technology with growing numbers of students discovering it as part of their IT and technology courses. For business, it is fast becoming a practical part of the tech toolbox to deliver machine learning tools, powering chatbots, helping write summary articles and filtering spam or social media messages. This article provides all you need to know about the technology and how it can provide practical business benefits.

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intelligent chatbots design
Branding
Chris Knight

Are Chatbots Getting Smarter? No, Their Creators Are

It seems that we are witnessing the advent of the age of bots, whether they are conversational, the “chatbots”, or whether they are just publishing predetermined messages, as the “Twitter bots” do. Their multiplication is accompanied by a certain refinement in their method of diffusion as well as in the quality of their message, their “script”. But this is not only due to new technological possibilities, it is above all the human brain that is behind this improvement.

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Chatbot Overview: Introduction For Beginners
Design (UI/UX)
Jussy Jussy

Chatbot Overview: Introduction For Beginners

Chatbots are built to provide automated and relevant responses to website guests. With chatbots, clients and prospects are assured of instant responses to all their inquiries and other services. Unlike in the past when clients had to go through long processes of contacting customer care desks to get help, chatbots take the shortest time possible to deliver similar services. They engage clients and prospects at any time of the day and deal with their individual issues conclusively.

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