Author: Srushti Shah

  • Conversational AI and Psychology: Personalised Automated Brand Interactions

    phone, sms chatbot

    Remember when you had to visit a bank personally to make money transfers or find out about your bank balance? Fortunately, internet banking and mobile banking apps came into existence and dispensed the requirement of visiting a branch for basic banking transactions. Banking has evolved further with conversational AI (chatbots powered by artificial intelligence technology), […]