Author: Daniela McVicker

  • 6 Tips for Writing User-Friendly Chatbot Error Messages

    robot, error, bug, bot

    There’s no denying that chatbots have ushered in a new age of online sales and interaction between brands and their customer bases. This is even truer in 2020, as customers around the globe have become fond of chatbots and don’t mind interacting with AI instead of agents. Whether you operate as an eCommerce platform or […]